Insurance and Pensions

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Short-term Insurance Ombudsman

Address: Johannesburg

Tel no:

Brief Description: Investigates complaints from the public against short-term insurers that are members of the Ombudsman for Short-term Insurance Association. You must first complain to the insurer or broker concerned. The ombudsman usually holds an open house on Wednesday mornings for quick advice sessions at Promat Centre.

Long-term Insurance Ombudsman

Address: Capetown

Tel no:

Brief Description: Investigates complaints from the public against life and long-term insurers that participate in the Ombudsman's Scheme. But first try to resolve the dispute with your insurer.

Pension Funds Adjudicator

Address: Cape Town

Tel no:

Brief Description: Handles complaints regarding private sector pension funds, including provident funds and retirement annuities.